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Titan Tek sells computers with upgraded configurations. If the computer has modifications (listed below), then the manufacturers box has been opened to install the upgrades to achieve the specifications as advertised.Main SpecificationsOperating System: Windows 10 Pro 64-bitProcessor: 8th Generation Intel Core i7-8565U Processor (1.80GHz, up to 4.60GHz, 4 Cores, 8MB Cache)Memory: 16GB DDR42400MHz(soldered)Storage: *Upgraded 1TB PCIe-NVMe SSD (1,800 MB/s Read / 1,800 MB/s Write)Display: 14.0" FHD (1920x1080, 400 nits) IPS, Low-power, anti-glare with IR Camera DisplayGraphics: Intel UHD Graphics 620Touchscreen: NoOptical Drive:No optical drivePorts/Slots: 2x USB 3.1 Gen1 | 1x USB 3.1 Gen1 Type-C | 1x USB 3.1 Gen2 Type-C/Intel Thunderbolt 3 | HDMI 1.4 | Combo MicroSD card reader/Micro-Sim slot | Headphone/microphone comboSecurity: dTPM 2.0, ThinkShutter, Kensington lock slotKeyboard Backlight: YesFingerprint Reader: YesIntegrated Webcam: HD 720p | Hybrid Infrared (IR) | ThinkShutter privacy coverConnectivity: Intel Dual-Band 9560 802.11 AC, Bluetooth 5.0Weight: 2.81 lbsDimensions: 12.95" x 8.90" x 0.67"Warranty: 3 Year Lenovo Depot Warranty
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.